MISTER THREE FAQ

• About Mister Three

Q: Who is Mister Three?

A: Mister Three is a creative collective founded by Niels Monsieurs, Eelco Lommers, and Gilles de Brock.that explores graphic design, clothing, new media, and web design.

Q: What does Mister Three mean?

A: Mister Three is a fusion of the Tree and the number Three. We use the Tree as a reference since we believe it's a source and a provider at the same time. On the other hand the number three signifies the basis of our collective (three people specialised in three dfferent areas).

Q: Where is Mister Three located?

A: We work from different locations but our main office is at: Hoefsteeg 20, 5142NC Waalwijk, the Netherlands.

Q: How do I book Mister Three for art and/or events?

A: You can contact us through our contact form or simply send an e-mail to niels@misterthree.com.

• Production of Mister Three collection

Q: Where is the Mister Three collection produced?

A: Mister Three works together with American Apparel (based in Los Angeles, USA) when it comes to manufacturing high-quality and fashionable fits.

Q: Is the Mister Three collection produced in a justified manner?

A: (Taken from our supplier www.americanapparel.net): American Apparel leverages art, design and technology to advance the business process, while continuing to pioneer industry standards of social and environmental responsibility in the workplace.

• Caring for your Mister Three product

Q: How should I wash my Mister Three product?

A: You should wash your Mister Three product by hand. Turn garment inside out before washing to protect fabric. Launder by hand in lukewarm (hand-comfortable) water alone or with similar colors. Do not bleach. Do not dry clean. Do not iron the print.

Q: Will my Mister Three product stay the same size?

A: Mister Three products are mostly made of 100% cotton. So there is a small chance that they will slightly shrink.

• Returning/exchanging a Mister Three product

Q: How about returning a product

A: (Taken from our Terms) If the customer is not satisfied with the product they can send it back within 7 days after reception of the good(s). Products must be returned in unworn, unwashed and undamaged condition in the same packaging as received. Please send us an E-mail regarding your return(s) within 7 days after receiving the good(s) and wait for instructions via e-mail. After receiving the instructions you have to return the goods within 2 days. You can send back your returns using the Mail, UPS, DHL or TNT EXPRESS. If you choose to use an untrackable shipping method, we cannot be held responsible for packages lost in the transport. When a product shows factory defects or if we shipped the wrong colour or size or any other fault on our part we will pay for the transport costs in the form of a refund. In all other cases consumer will have to pay for the transport costs of the returned good(s). If applicable a refund or credit to your account will be issued within 30 days. In case of an exchange and the desired product is not available you will receive a credit memo which has to be redeemed within 3 months.

Q: Mister Three terms

Click here for our complete Terms.

ABOUT MISTER THREE

Mister Three is a collaboration of different Dutch artists in clothing, graphic design, live art, new media and web design.

Mister Three always consists of Niels Monsieurs as Mr. "Make-it-happen", Eelco Lommers as Mr. "Out of the box", and Gilles de Brock as Mr. "Wonderboy".

Mister Three does however love to work with others.

Mister Three also loves to work for others.

Mister Three just loves to work.

Mister Three is all about exploring, about smiles, about in your face, and doing it better.

Mister Three likes to rise and amplify.